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AI operations team · done-for-you · live in 30 days

Capture every lead.
Turn it into revenue.
Without hiring a soul.

Thresia installs a 20-person AI operations teamthat answers every call, chases every lead, and books the revenue you're losing right now — for roughly a tenth of what the headcount costs. The leaks stop. The bookings start.

Missed-call recovery · live demo
📞
Incoming call
(716) 555-0142
Recovered in this demo$900
0.0%
of missed calls recovered
0+
employees of work, no payroll
0×
cheaper than hiring the team
24/7
answering & following up
Operational, today
3AI teams live4-12employees per Operations team85%missed-call recovery at Flow0ad-account suspensions on Bio Prime + Nexum YTD30days to live operations on every install
Running this team live
Three brands. Two regulated DTC. One cash-pay clinic. All staffed by the same AI team we install for you.
Start with the money

How much revenue is leaking right now?

Most service businesses lose more every month to missed calls, dead leads, and follow-up that never happens than they'd ever spend fixing it. Drag the sliders — see what's slipping out the door, and what an AI team captures, books, and converts back into revenue.

Your operation · drag the sliders
$150K
$30K$500K
35%
1555
$300
75$1.2K
500
bookings/mo
714
inbound calls/mo
250
missed/mo
What you'd recover · what it'd cost
$12K$19K
estimated monthly recovery · just from the missed-call leak
Recommended tier
Operations
$7,500 install · $4,500/mo
9-12 agents
Stack pays back in
15 days
install fee recovered from missed-call leak alone
Year-1 recovery
$182K
Year-1 cost
$62K
Year-1 net
$121K
Watch one install · 14 days after Flow Wellness onboarding

One missed call. Six minutes later, a $280 booking.

Real flow from the Pax + Lex install at Flow Wellness, June 2025. Scroll to watch the recovery happen in real time.

The caller's phone
Flow Wellness
716 · WNY
[Voicemail at 6:42 PM — caller hung up]
6:42 PM
Hey — saw you called Flow Wellness just now. Were you looking to book a consult? Reply with your name + a good day this week.
6:43 PM
Hey yes — Mara. Tuesday or Wednesday afternoon would work. Looking at the IV + recovery thing.
7:08 PM
Got it Mara. Tuesday 2:30 PM works — booked you in. Confirmation text incoming with the address. See you then.
7:09 PM
Your AI team's Slack
Thresiaflow-wellness.slack
June 12 · 6:42-8:00 PM
#pax-triagePax6:42 PM
Inbound call dropped to voicemail. Number not in CRM. Firing text-back in 38 seconds.
#pax-triagePax6:43 PM
Text-back sent. Voice-matched to operator profile. Awaiting reply.
#pax-triagePax7:08 PM
Caller replied. Name: Mara. Service interest: IV + recovery. Available Tue/Wed PM. Offering 3 slots.
#pax-triagePax7:09 PM
Consult booked. Tue 2:30 PM, IV + recovery, ~$280 ticket. Lead source: missed-call recovery.
#lex-reportsLex8:00 PM
Daily missed-call summary: 7 inbound voicemails today. 5 recovered, 1 in progress, 1 dead. Recovery rate 86% (industry baseline: 25%).

Pax handles the inbound. Lex logs the win. Every missed call gets a 60-second text-back, every recovered booking gets attributed in the daily report. Same flow, every day, no human required — until something needs human judgment, in which case it escalates.

The system, working
Live · Outreach Drafting Agent

Every cold email passes a voice + compliance gate before you see it.

Drafts are generated in your operator voice, scored against your actual writing samples, and run through CAN-SPAM / FTC / FDA compliance checks before they hit your approval queue. Approve or reject in one click; the system learns from every decision.

→ demonstration. The same system runs in production for our clients.

outreach_drafting_agent.draft.cold_email
voice
compliance
drafting…
The guarantee · every install

Measurable lift on at least one KPI by Day 30 — or we extend the engagement at no cost until we do.

No refund needed

We don't refund. We finish.

No long contract lock-in

6-month minimum, then month-to-month. Cancel any time with 30-day notice after that.

3 KPIs · pick yours

Bookings, recovered missed calls, dead-lead reactivation, ad CAC, or your own. You pick, we measure.

Proof — we run it on our own companies

We don't just sell it. We run on it.

Same dashboard, same agents, same compliance gates — running three brands we own: a cash-pay wellness clinic, a research-peptide DTC, and a telehealth supplement company. We're not testing on your dime. We live in this every day.

Each card is the real operator view for that brand — chosen metrics, not the full surface.

live
CASH-PAY · IV + PEPTIDE · WNY
Flow Wellness
flow.thresia.app
missed-call recovery
94.7%
+62pts
no-show rate
11.2%
-8pts
consult → book
38.4%
ai receptionist · today
23 calls
last agent run · 4m ago
synced
live
RESEARCH PEPTIDE · DTC
Bio Prime Labs
bioprime.thresia.app
compliance gates · pass
100%
127/127
drafts in approval queue
7
active campaigns
1
track A
policy flags · 7d
0
last agent run · 12m ago
synced
live
ORAL PEPTIDE · TELEHEALTH
Nexum
nexum.thresia.app
ad account health
OK
meta · google
cpc · 7d trend
$3.42
-11%
creative refresh
Day 47
of 90
fda-flagged claim review
1
last agent run · 28m ago
synced

14 days. Same ad spend. Different missed-call rate.

Real shape from the Flow Wellness install. The operating layer doesn't generate new demand — it stops the leak in what you already have.

Flow Wellness · Missed-call recovery
14-day install window
0%25%50%75%100%Day 0Day 7Day 14↓ install start85%

Real shape from the Flow Wellness install. Same playbook is the first thing we ship in every clinic pilot.

Live system status
System online· checking status…

Live operating dashboard at dashboard.thresia.com — protected, operator login required.

We monitor our own work — same as we will yours.

The math

4 to 12 trained employees. A fraction of the payroll.

Front desk, missed-call triage, follow-up, reviews, marketing, compliance, reporting — the jobs you'd hire a 12-to-30 person ops team to do. Trained before they start. Killable from your dashboard. They don't quit, don't ghost, don't charge a recruiter fee.

Build the in-house team · annual cost
$0K$0M
salaries for ops manager + SDR + CS + analyst + compliance + content + clinical ops · no benefits / taxes / recruiting / turnover
or
up to 15× cheaper
Hire the AI team · year-one cost
$0K$0K
Foundation ($13.1K) to Operations ($72K) · Enterprise by quote · live in 30 days · trained, not hired
What's broken in most operations

Three leaks every service operator has.

Click any card for the exact fix we install.

Who we work with

Who we work with.

Honest filter: if your business is enterprise SaaS, B2B tech, or VC-funded growth stage — we're not your fit.

Lane 01

Cash-pay wellness operators

Med spas, IV studios, aesthetic clinics, peptide/TRT, hormone optimization, recovery + cryo, premium dental, chiropractic, hair-loss clinics. $250K-$2M annual revenue. Solo or 1-3 location operators.

Lane 02

Regulated DTC health brands

Supplements, peptides, recovery devices. Compliance-led performance marketing (CAN-SPAM / FTC / FDA-aware).

Lane 03

Founder-led practices

Operators who'd rather run their business than learn meta ad attribution.

The 30-day install

Day-by-day, what ships.

Same six phases at every tier — what changes is how many agents we install. Foundation ships 4 ($3,500 + $800/mo). Operations ships 9-12 ($12,000 + $5,000/mo). Enterprise scales to custom teams.

  • Days 1-3
    Discovery + team sizing — we audit your operation and propose the specific 3 to 30+ employees who fit.
  • Days 4-8
    Employee design — system prompts, integrations (CRM, scheduler, ad accounts), escalation rules per employee.
  • Days 7-14
    Install — employees go live in shadow mode. Rev + Pax handle real traffic; you approve every message.
  • Days 10-20
    Voice + brand training — after 2-3 weeks output reads like you wrote it.
  • Days 18-28
    Live operations — employees run autonomously, report daily to Slack. First KPI moves visible.
  • Days 26-30
    Day-30 report + 90-day plan — written KPI lift report, roadmap, optional tier-up.
Common questions

The questions prospects always ask.

If yours isn't here, the discovery call is the right place — but odds are it's one of these.

Real concern. Three layers of protection:

One: every employee who touches a patient message goes through Jove, your Voice + Brand Guardian, first — you approve the first 100-200 messages in a queue before anything ships autonomously. After 2-3 weeks of approvals, the output reads like you wrote it.

Two: clinical questions are always escalated to a human, never answered by an employee. We hard-code the escalation rules. Rev, your Front Desk Lead, books appointments — she doesn't diagnose anyone.

Three: every conversation gets logged and you can read every interaction from the dashboard. If something drifts, we patch the prompt within hours. It's not "set and forget" — it's a trained team you can audit.

ChatGPT is a prompt window. An AI team is multiple trained employees with job titles — Marketing Director, Front Desk Lead, Compliance Officer — doing specific jobs in production with memory, voice tuning, KPI monitoring, integrations with your CRM and scheduler, and escalation rules.

ChatGPT can draft a follow-up text once. Vega, your Dead-Lead Reactivator, runs a 90-day rolling reactivation across your entire CRM, personalized per segment, with deliverability monitoring and reply triage. Different category.

Fair question. We use the term "employee" deliberately — every one has a system prompt, decision-making logic, the ability to use tools (CRM, scheduler, ad accounts), memory of past interactions, and a voice profile.

Some employees trigger workflows that yes, sometimes route through Make.com or n8n. But the employee decides what to do, not a rigid if-this-then-that rule. Most of our team runs on Claude or GPT with structured tool access — closer to how Anthropic or OpenAI's own agents work than a no-code automation.

Because your employees aren't software you bought once — they're trained AI specialists with ongoing voice tuning, KPI monitoring, prompt updates as your business evolves, and a human on our side reviewing the approval queue weekly.

The install is the hire. The monthly is the operations team running your AI team on your behalf. It's why we can guarantee KPI lift — we're not just handing you software and walking away.

Three layers of protection. One: voice approval queue for the first 2-3 weeks of every install — you approve every message before it sends. Two: clinical or regulated questions get escalated to a human, never answered by an employee (hard-coded). Three: every conversation gets logged and you can read every interaction.

If something drifts, we patch the prompt within hours, not days. It's a trained team you can audit — not a black box.

Yes. Rev, your Front Desk Lead (Synthflow or Retell underneath), is configured under a HIPAA BAA when needed. No PHI is logged in your team dashboard — she routes to your existing intake system for anything beyond appointment scheduling.

For outbound marketing employees, we explicitly don't touch PHI. The team is structured so "patient operations" (your business owns) stays separate from "marketing operations" (our team runs). Axiom, your Compliance Officer, audits every outbound message for accidental PHI inclusion before send.

Default: we migrate you to GoHighLevel during the install because it's the cleanest fit for the team we plug in (booking flow + missed-call recovery + ad attribution in one place).

If you're committed to your current CRM (HubSpot, Pipedrive, custom), we can pipe your AI team into it — but it adds integration work and you lose the all-in-one advantage. Honest framing: 80% of clients migrate; 20% keep what they have.

Some will, some won't. The way we install it is AI-first for after-hours and overflow only — your human receptionist still answers business-hours calls. Rev (your AI Front Desk Lead) catches the 9 PM calls and the "we're already on a call" scenarios that used to die.

Net effect for your front-desk team: fewer voicemails to return Monday morning, more appointments already booked. We've yet to see real resistance once they see the missed-call list shrink in week 2.

Whatever monthly tier you sit at (Foundation $800/mo, Growth $3,000/mo, Operations $5,000/mo) continues — 6-month minimum, then month-to-month, no annual lock-in. The monthly covers ongoing team operations, voice tuning, monthly KPI reports, quarterly creative refreshes, prompt updates as your business evolves, and continued ownership of the AI team we installed.

What we don't do at month 4-12: hourly consulting, ad-hoc requests outside scope, multi-year contracts. After the 6-month minimum, if the monthly isn't earning, you cancel with 30 days notice. The relationship is performance-based, not lock-in.

Direct read: PatientGain ($899-$5K/mo) does website + ads + reviews. PracticeBloom does ads + SEO. Cardinal does big-clinic enterprise. None of them install the AI team — Front Desk Lead (Rev), Missed-Call Triage (Pax), Dead-Lead Reactivator (Vega), Compliance Officer (Axiom), Voice Guardian (Jove). They run marketing on top of whatever leaky system you already have.

We install the AI team that does the jobs you'd otherwise hire 4 to 12 people to do, then run marketing on top. If your booking flow and operations already work perfectly, you don't need us — hire any of those three. If your booking flow is the bottleneck (it usually is), we're the only firm in the lane that fixes that before spending your ad budget.

I hired the first version of this AI team because Flow Wellness was leaking 30% of inbound calls and I needed it fixed. Day 14 of the install, missed-call recovery hit 85%. That's the team I now install for every client.
Lucas Schlegel
Lucas Schlegel
Founder, Thresia · Operator, Flow Wellness
Lucas Schlegel, founder of Thresia
Buffalo, NY · operator
The founder

I run three businesses in this exact category.

Lucas Schlegel. I built Thresia after running into the same broken stuff every wellness operator and regulated- DTC founder runs into: agencies that pitch "more ads" without understanding operations, AI tools that look good in a demo and fall apart in production.

I run Flow Wellness in Buffalo — cash-pay IV, peptide, recovery. Bio Prime Labs for research-peptide DTC. Nexum for oral-peptide telehealth. The AI team we install for you is the same one running these three brands right now. If an employee doesn't perform on my own books, they don't ship to yours.

15 minutes. No pitch deck.

See what you're leaving on the table.

We'll ask about your three biggest operating leaks. If the math works, we send a proposal within the hour. If it doesn't, we say so and refer.